We had our second webinar in the Library Leadership Lunch series with Pat Wagner today! The subject: Improving Information Exchange in Workplaces. It was such a great session, we thought we’d share some take-aways:
- Conversations that happen in the workplace are not a waste of time. For one thing, communication between and among departments helps to eliminate mistakes. Chatting with coworkers also helps people see projects through fresh eyes.
- Establishing boundaries for appropriate workplace discussion is as simple as determining reviewing your organization’s goals. These goals can include: results of projects, the quality of said results, and whether or not deadlines and budgets have been met. In other words, the end is more important than the means.
- Dialogues (not monologues) are an ideal way to share information, as people tend to hear about 75% of top-down speeches.
- Hearing people out - even if they are giving an opinion or just guessing at a fact - can be super helpful and instructive too. So it’s a good practice, generally, to listen more than you speak.
We’ve got four more webinars with Pat in our noontime series, so please feel free to join us. It’s been truly great so far. Here’s a link to the series if you’re interested: http://bit.ly/17Kg7EH